As cleaning teams continue to experience greater cleaning expectations combined with tightening time constraints, the goal of completing quality work in an efficient and effective manner seems to be getting harder and harder. Providing proper training and other supports for cleaning professionals has become increasingly vital.
Check out eight powerful ways to unlock the full potential of your cleaning crew and bring out their best performance:
Develop Standard Operating Procedures:
Establishing clear and detailed standard operating procedures ensures consistency in cleaning tasks and sets expectations for the team members.
Job Forms and Checklists:
Providing job forms and checklists helps organize tasks and ensures that team members complete all necessary cleaning duties efficiently.
Pro tip: Consider adopting a digital cleaning management system to increase efficiency and improve hygiene through automated cleaning checklists and assignments.
Develop an Employee Handbook:
Creating an employee handbook outlines the company’s policies, procedures, and expectations, serving as a valuable resource for team members.
Provide New Team Members with a Training Schedule:
Offering a structured training schedule helps new employees acclimate to their roles and ensures that they receive the necessary training in a timely manner.
Pro tip: Bunzl Cleaning & Hygiene offers customers a range of in-person training and live demo opportunities, as well as expert designed training courses through our ConfidentCleanTM program.
Opportunities to Practice People Skills:
Cleaning teams often interact with clients or work alongside other employees. Incorporating opportunities to practice people skills, such as effective communication and customer service, enhances their overall performance and establishes valuable relationships with clients.
Introduce Workplace Safety Program:
Promoting a safe working environment is crucial. Implementing a workplace safety program educates team members about potential hazards, proper equipment usage, and emergency procedures.
Additional Education and Courses:
Encouraging ongoing education and offering relevant courses or certifications can enhance the skills and knowledge of cleaning team members, enabling them to deliver higher quality services.
Regular performance evaluations:
Conducting periodic performance evaluations allows managers to assess individual and team performance, identify areas for improvement, and provide constructive feedback for continuous growth.
Many of the tools recommended above can be achieved and integrated into a digital cleaning management system. Unlock the full potential of cleaning teams with WandaNEXTTM. From developing operating procedures and providing job forms and checklists to arranging training schedules and performance evaluations, WandaNEXTTM simplifies it all.
For additional info on WandaNEXTTM or to learn about training opportunities in your area, contact your local Bunzl Cleaning & Hygiene representative.